Contact information

Customer Care

At The Primrose, we’re here to make your experience feel just as thoughtful as every piece and package we prepare.

Need Help With Your Order?

If your order arrives damaged, incorrect, or incomplete, please contact us within 24 hours of delivery so we can assist you.

Contact Us

For questions about your order, sizing, shipping, returns, exchanges, or anything else, you can reach us through:

Response Time

We aim to respond to all inquiries within 24 hours.

Your trust means so much to us. Thank you for choosing The Primrose and allowing us to care for your experience with the same intention we give every order. ♡