Shipping policy

Shipping Policy

At The Primrose, every order is prepared with care and intention. We currently ship within Puerto Rico and the United States.

Processing Time

Orders are carefully prepared and processed within 1-2 business days. Please note that processing time does not include weekends or holidays.

Once your order has been shipped, you will receive a confirmation email with your tracking information.

Shipping Options

All orders are shipped via USPS.

  • Standard Shipping: $8

  • Primrose Express: $16

  • Free Standard Shipping: Available on orders of $100 or more and automatically applied at checkout.

Shipping transit times begin once your order has been processed and handed over to USPS.

Tracking

Tracking information is provided for every shipment. Once your package has been transferred to USPS, you can use the tracking number provided in your shipping confirmation to follow its delivery progress.

Please allow time for tracking information to update after your package has been accepted by USPS.